PrivateEstateLife has deployed a security system that ensures the integrity, confidentiality and reliability of data as well as user authentication. The security system that has been selected utilises 128 bits SSL encryption.

The security system together with the 128 bits SSL encryption provides strong authentication and secure access to the web site. When you connect to the secure web site, your identity is authenticated by your unique user number, a password and two random digits from your personal Code Card.

When you first connect to the system, you will be asked to change your initial password for your safety and privacy. Once you have logged on, the security of the information transmitted back and forth from our server to your computer is ensured by 128 bits SSL data encryption, which is the highest current standard for on-line data exchange and transaction processing.

• An Internet connection (56 kb minimum).
• Operating systems: Windows 95, 98, NT 4.0, 2000, Me (Millennium Edition), XP or Vista.
  Note: Windows users should download and install the latest Windows service packs.
• Internet browsers: Microsoft Internet Explorer version 5.5 (or later) or Mozilla Firefox version 1.7 (or later).
• Java Virtual Machine (JVM): Some pages of the web site require JVM to be installed on your computer. JVM is included in the majority of Internet browsers and operating systems.

• An Internet connection (56 kb minimum).
• Operating systems: Mac OS 9.x or Mac OS X.x
  Note: Macintosh users should download and install the latest service patches.
• Internet browsers: Microsoft Internet Explorer version 5 (or later) or Mozilla Firefox version 1.7 (or later).
• Java Virtual Machine (JVM): Some pages of the web site require JVM to be installed on your computer. JVM is included in the majority of Internet browsers and operating systems.

• The user number: Your 8-digit user number is printed in the top left corner of the web site access agreement (Fig. 1). Please keep the client copy of this document for future reference.

• The initial password: Your initial password is printed under a scratch-off panel on the white card. It is made up of a combination of letters and digits (Fig. 2).

• The security code: Your security code is printed on the plastic Code Card (Fig. 3). It is made up of 16 letters and digits.

• Connect to the Internet and set your browser to http://www.privateestatelife.com
• Select your country and language preferences;
• From the homepage of the public web site, press the “Login” button (Fig. 4) corresponding to the web site to which you wish to connect.

• The user number made up of 8 digits (Fig. 1)
• The initial password , made up of a combination of letters and digits (Fig. 2)
• The security code printed on your Code Card (Fig. 3).

Enter the security code printed on your Code Card:
The coloured and white boxes are provided to help you enter your security code.
The series of 16 boxes on the login page (Fig. 5) correspond to the 16 letters and digits of your security code sequence. You must fill in the missing letters or numbers from the code sequence in the blank boxes provided for this purpose. For security purposes, you will have to enter a different set of numbers each time you connect.
In the example below (Fig. 6), the security code is “1234 5678 9123 4567”. On the login page, this user must enter the 1st and 12th number of their security code sequence. The user will enter “1” and “3” in the white boxes.

• Enter your initial password in the box provided
• Enter a password of your choice. Your password must have a minimum of 10 characters, including at least 1 digit (the system is case-sensitive)
• Confirm your password by re-entering it
• Validate by clicking “OK”.

• Connect to the Internet and set your browser to http://www.privateestatelife.com;
• Select your country and language preferences;
• On the homepage, press the “Login” button (Fig. 4) corresponding to the
  secure web site to which you wish to connect;
• On the login page (Fig. 5), enter your user number, your personal password
  and the two missing numbers from the security code shown on your Code Card;
• Confirm by clicking “OK”.

You can change your password at any time by clicking the “Password” button (Fig. 9) which appears on all pages in the secure area of the web site.

Fig. 10 Change password window

• Type your current password, your new password and confirm your new password. Your new password must have a minimum of 10 characters, including at least 1 digit (the system is case-sensitive);
• Confirm the information you have entered by clicking “OK”.

For security reasons, after 30 minutes of connection, the system will ask you to log
on again. The following page will appear (Fig. 11).

You can add the web site to your “Bookmarks/Favorites” list:

• Once you have logged on to the secure web site, click “Bookmarks/Favorites” in the menu at the top of your browser window;
• Click “Add to Favorites” or “Bookmark” this page;
• Confirm by clicking “OK”.

The next time you wish to connect to the web site, simply use the link stored in your “Bookmarks/Favorites”:

• Click “Bookmarks/Favorites”;
• Select the Private Estate Life link from your “Bookmarks/Favorites” list;
• The login page will be displayed (Fig. 5).

If you encounter any difficulty in connecting to the secure web site, please follow the procedure below:

• Check your Internet connection by visiting other web sites;
• Check that you have correctly entered the information on the login page: your user
  number, your password (the system is case-sensitive) and the two missing digits from
  the security code;
• Close the login page and open a new login page from the Private Estate Life public web
  site (http://www.privateestatelife.com).

If you have forgotten your password or lost your Code Card, please print, complete and sign the “Reconnection” form which can be downloaded from the login page (Fig. 5) of the secure web site. You can also request this form via e-mail, phone or fax as mentioned below.

"Internet Support"
from Monday to Friday between 9.00am and 5.30pm
Tel: (352) 45 67 30 4720
Fax: (352) 45 67 30 5845
E-mail: ias@privateestatelife.com